Frequently Asked Questions
Everything you need to know about shopping with DsSupplies.
How long will it take to receive my order?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location.
What is your return policy?
We offer a 30-day return policy on all unused and unopened items. Simply contact our support team to initiate a return authorization.
Do you offer international shipping?
Currently, DsSupplies ships to the continental United States and Canada. We are working on expanding our logistics to other regions soon.
How can I track my package?
Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.
How do I contact customer support?
Our team is available Monday through Friday via the 'Contact Us' page on our website or by emailing [email protected].